Make sure you wait around a couple of minutes and try yet again. If the problem persists, open a ticket on our guidance web page and We are going to guide with troubleshooting. Keep your bodyweight off of the affected shoulder after you rest by lying on your other aspect. https://www.theorthopaedicandpainpractice.com/is-my-shoulder-pain-caused-by-a-rotator-cuff-tear/